FAQ
1. Where do you ship to?
We currently ship across the United States.
2. How long does shipping take?
We offer the following shipping options:
- Express Shipping: 3–6 business days → $20
- Free Shipping: 7–14 business days → $0
- Free Standard Shipping: 7–14 business days → $10
Note: Delivery times are estimates and may vary depending on location or peak seasons.
3. Do you offer free shipping?
Yes! We offer free shipping on selected standard delivery options (7–14 business days).
4. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via email so you can follow your package in real time.
5. What if my umbrella arrives damaged?
If your item arrives damaged or defective, please contact us within 7 days of delivery. We will assist you with a replacement or solution.
6. Can I change or cancel my order?
Orders can only be modified or canceled within 12 hours of purchase. After that, the order may already be processed.
7. What makes your umbrellas different?
Our umbrellas are designed with a focus on:
- Wind resistance
- Lightweight portability
- Durable materials
- Everyday comfort and style